PRIVACY NOTICE

Last updated October 19, 2022

This Privacy Notice for UPMC, a Pennsylvania non-profit corporation ("Company," "we," "us," or "our"), describes the types of information we may collect or that you may provide when you download and use UPMC EMS Navigator (the “App”) or any other application of ours that links to this Privacy Notice, and our practices for collecting, using, storing, and/or disclosing ("processing") your information.

Questions or concerns? A, Reading this Privacy Notice will help you understand what information we collect from you and how we process your information.  If you do not agree with our policies and practices, please do not download, register with, or use the App.  By downloading, registering with, or using this App, you agree to this Privacy Notice.  This Privacy Notice may change from time to time.  Your continued use of this App after we revise this Privacy Notice means you accept those changes, so please check the Privacy Notice periodically for updates.  If you have any questions or concerns, please contact us at emsnav@upmc.edu@upmc.edu.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What information do we process? We collect information directly from you when you voluntarily provide to us, and automatically when you use the App.  See section WHAT INFORMATION DO WE COLLECT‚ to learn more.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we use your information? We process your information for a variety of reasons, including to provide, improve, and administer our App and services, communicate with you, for security and fraud prevention, and to comply with law. See section HOW DO WE USE YOUR INFORMATION‚ to learn more.

In what situations and with which parties do we share information? We may share information with certain third parties under certain circumstances. See section WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION ‚ to learn more.

How do we keep your information safe? We aim to protect your personal information through a system of organizational and technical security measures. See section HOW DO WE KEEP YOUR INFORMATION SAFE‚ to learn more.

What are your rights? You can review and change your personal information by sending us an email at emsnav@upmc.edu to access, correct or delete any personal information. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. See section WHAT ARE YOUR PRIVACY RIGHTS‚ to learn more.

We will consider and act upon any request in accordance with applicable laws.

Want to learn more about what UPMC does with any information we collect? Review the notice in full.

TABLE OF CONTENTS

1.      WHAT INFORMATION DO WE COLLECT?

2.      HOW DO WE USE YOUR INFORMATION?

3.      WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

4.      HOW LONG DO WE KEEP YOUR INFORMATION?

5.      HOW DO WE KEEP YOUR INFORMATION SAFE?

6.      DO WE COLLECT INFORMATION FROM MINORS?

7.      WHAT ARE YOUR PRIVACY RIGHTS?

8.      CONTROLS FOR DO-NOT-TRACK FEATURES

9.      DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

10.  DO WE UPDATE THIS PRIVACY NOTICE?

11.  HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

12.  THIRD-PARTY INFORMATION COLLECTION

1. WHAT INFORMATION DO WE COLLECT?

Information you disclose to us

In Short:  We collect information directly from you when you voluntarily provide to us, and automatically when you use the App.

Information Provided by You. The information that we collect depends on the context of your interactions with us, the choices you make, and the products and features you use. 

We may collect information by which you may be personally identified, such as your name, email address, telephone number, company name, job title, and city and state.  We do not process sensitive personal information relating to your racial or ethnic origin, biometric data, or financial accounts.  

Application Data. When you use our App, we also may collect the following information:

•       Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our App, to provide certain location-based services.  If you wish to change our access or permissions, you may do so in your device’s settings.

•       Device Information.  We may collect information about your mobile device and internet connection, including the device's unique device identifier, [IP address, operating system, browser type, mobile network information, and the device's telephone number.]

. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for a variety of reasons, including to provide, improve, and administer our App and services, communicate with you, for security and fraud prevention, and to comply with law.

We process your information, including personal information, for a variety of reasons, including:

•       To provide you with the App and its contents, and any other information, products or services that you request from us.

•       To improve the App and our services.

•       For security purposes and fraud prevention.

•       For internal analytics and reporting purposes.

•       To communicate with you.

•       To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.

•       To comply with any applicable law.

•       To fulfill any other purposes with your consent.

. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

In Short: We may share information in specific situations described in this section.

We may share your information in the following situations:

•       To our subsidiaries and affiliates.

•       To contractors, service providers, and third parties we use to support our business.

•       To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, or sale or transfer of some or all of UMPC’s assets.

•       To fulfill the purposes for which you provide the information.

•       For any purpose disclosed by us when you provide the information.

•       To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.

•       To comply with any applicable law.

•       With your consent.

. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will keep your information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When it is no longer necessary to process your information , we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable organizational and technical security measures designed to protect the security of any personal information we process.  However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.  Although we will do our best to protect your information, transmission of information to and from our App is at your own risk. 

You should only access the Services within a secure environment.  Where we have given you a password for access to certain parts of our App, you are responsible for keeping this password confidential.  We ask you not to share your password with anyone.

. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age and you represent that you are at least 18.

This App is not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18.  By downloading, registering with, or using the App, you represent that you are at least 18.  If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records.  If you become aware of any data we may have collected from children under age 18, please contact us at emsnav@upmc.edu.

. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You can review and change your personal information by sending us an email to access, correct or delete any personal information at emsnav@upmc.edu.

You may send us an email to access, correct or delete any personal information. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.  If you have questions or comments about your privacy rights, you may email us at emsnav@upmc.edu.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If, in the future, a standard for online tracking is adopted that we are legally required to follow, we will update our practice and this Privacy Notice accordingly.

DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.  However, this App is not intended for users residing out of the Commonwealth of Pennsylvania.

This App is not intended for users residing outside of the Commonwealth of Pennsylvania.  By downloading, registering with, or using the App, you represent that you are a resident of Pennsylvania. 

DO WE UPDATE THIS PRIVACY NOTICE?

In Short: Yes, we may update this Privacy Notice periodically..

This Privacy Notice may change from time to time.  Your continued use of this App after we revise this Privacy Notice means you accept those changes, so please check the Privacy Notice periodically for updates. 

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at emsnav@upmc.edu‚ or by post to:

UPMC

6425 Penn Ave #200

Pittsburgh, PA 15206

United States

12. THIRD-PARTY INFORMATION COLLECTION.

When you use the App or its content, certain third parties may use automatic information collection technologies to collect information about you or your device.  These third parties may include advertisers, ad networks, and ad servers, your mobile device manufacturer, and your mobile service provider.  We do not control these third parties’ collection or use of your information.  If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.